Master Distributors
Rated 1.00 out of 5 based on 2 customer ratings
(2 customer reviews)
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2 reviews for Master Distributors
1
/5Based on 02 rating(s)
02 Consumer(s) recommended this item
Quality
20 %
Price
20 %
Service
20 %
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Complained by 02 Consumer(s)
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Robert Willis
From Frustration to Gratitude
been waiting six weeks for replacement hoses to the wandunder pressure the hoses un attach from the wandchemical every wherepoor customer serviceI will be all over social media about how bad your after sales service isPOST SCRIPTAfter the review above was made public the company was most apologetic.They have gone out of there way to help me.I am very impressed with how they dealt with the situation.They have given me a more expensive unit AT NO COST.Thanks Master Distributors
April 29, 2024Reply-
consumer Support Platform
April 29, 2024
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Nimesh Shrestha
Dissatisfied with Service
Extremely disappointing. I send email for smoke Alram then i got response saying its available can do cash sale from sale person Natalie . Then after that no respond no reply for any phone call email nothing. Always not on desk. Then today 23.02.2023 again i left message then got email from sale person name Natalie saying was very busy and will send form after ??? Still not prompt action. No email.I was also talking to another receiption name i think carle its 2.35pm Adelaide time she just hang up??? Not giveing clear update.Very very bad service.
April 29, 2024Reply-
consumer Support Platform
April 29, 2024We have notified Master Distributors Customer Support Team about your complaint. Expect an update within 48 hours.
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We have notified Master Distributors Customer Support Team about your complaint. Expect an update within 48 hours.