Marine Super Store
Rated 1.00 out of 5 based on 2 customer ratings
(2 customer reviews)
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2 reviews for Marine Super Store
1
/5Based on 02 rating(s)
02 Consumer(s) recommended this item
Quality
20 %
Price
20 %
Service
20 %
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Complained by 02 Consumer(s)
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Wells
Unfulfilled Promise
I called to place order for next day…I called to place order for next day deliver and told quite curtley to order online.Order placed online and paid for hefty next day delivery no memtion that this did not include Saturday delivery.So shoes did not arrive to go on holiday, email to Connor raising the matter who advised that the deliver charge would be refunded which has not happened.
April 29, 2024Reply-
consumer Support Platform
April 29, 2024
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Kevin Gerald
Ordering Struggles and Delivery Disappointment
The ordering process was painfulThe ordering process was painful – the system was clearly not working correctly as I was unable to reset my password without receiving an error message, even after waiting a day to see of its was a Short term glitch. Finally reset password after calling the ship who initiated a reset password email for me.My order for a tender was for nearly £1000 and the box was in a total mess when delivered to me. When opening it I thought it was likely that this box had been opened since leaving the factory. All contents seems to be present, albeit there bing no packaging list to check against, and it inflated OK so hopefully all is well. The tender also had only instructions in French, although I found English instructions on the internet. Not a great experience for a top end tender.
April 29, 2024Reply-
consumer Support Platform
April 29, 2024We have notified Marine Super Store Customer Support Team about your complaint. Expect an update within 48 hours.
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We have notified Marine Super Store Customer Support Team about your complaint. Expect an update within 48 hours.