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Indraprastha Gas Limited [IGL]
Rated 1.00 out of 5 based on 2 customer ratings
(2 customer reviews)
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2 reviews for Indraprastha Gas Limited [IGL]
1
/5Based on 02 rating(s)
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02 Consumer(s) recommended this item
Quality
20 %
Price
20 %
Service
20 %
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Complained by 02 Consumer(s)
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nksharma
Delayed Gas Activation
I have taken a new IGL connection in Oct’2023, After 1 month by multiple follow-ups and request to customer care they installed Meter at my flat. Now 3 months have completed of Meter installation but still my connection not activated. So poor service by IGL in Delhi/NCR, also customer care is not supportive. If you raise any request at customer care, then they closed your request by self after 2 days without any resolution.
January 20, 2024Reply-
consumer Support Platform
January 27, 2024
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himani saini
Billing Blunders
Open Complaint since Oct’2023 IGL has been doing fraud in my billing either intentionally or internationally. First a faulty meter was fix in our apartment which started rolling even before they supplied gas to us. Then we got that fixed and their executive mentioned to us that we will adjust this in your bill by keeping the starting point at 6.6 units. Now the bill came, there was no adjustment. We paid it out of courtesy as it was then supposed to be fixed in the 2nd bill. Now we have the 2nd bill again without any correction. This complaint has been formally raised and we sent an email to their customer care team in Oct. There have been hundreds of follow up since then through calls or reminder emails, but they just don’t care. Â
January 18, 2024Reply-
consumer Support Platform
January 27, 2024We have notified Indraprastha Gas Limited [IGL] Customer Support Team about your complaint. Expect an update within 48 hours.
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SKU:
IGL Bhawan, Plot No. 4, Community Centre, Sector 9, R K Puram ,New Delhi ,New Delhi District , Delhi ,India 110022
Category: Gas Stations
Tags: Indraprastha Gas Limited [IGL] Complaints, Indraprastha Gas Limited [IGL] Feedback, Indraprastha Gas Limited [IGL] Reviews, Indraprastha Gas Limited [IGL] Scam
We have notified Indraprastha Gas Limited [IGL] Customer Support Team about your complaint. Expect an update within 48 hours.