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Hotels.com
Rated 1.00 out of 5 based on 2 customer ratings
(2 customer reviews)
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2 reviews for Hotels.com
1
/5Based on 02 rating(s)
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02 Consumer(s) recommended this item
Quality
20 %
Price
20 %
Service
20 %
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Complained by 02 Consumer(s)
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suraj
Refund Request
Request Refund of Full Amount On 21st of Dec. we tried booking a hotel in Goa (Sea View Goa, Canacona), at 11:42 we received otp from ICICI Bank Credit Card, punched in the OTP but page became unresponsive. No intimation was received from either Bank or Hotel.com website (no sms and mails). In addition to this our booking was not available on Hotel.com site at that time. Since no information was received we booked another hotel via Oyo rooms. After one month when i received credit card statement, a hefty 21471 was charged for which we didn’t stay in that hotel and no information was given. I request Hotel.com to provide me full refund of that amount. The itinerary number was [protected].
January 24, 2023Reply-
consumer Support Platform
January 24, 2024
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HunzaNexusGrace
Business at Stake
Fake registration of our resort Hello hotels.com. There is a fake registration of our property Hunza Nexus Grace Resort and Hotel Altit, Hunza on your website hotels.com. We do not have access to the account. That account is showing much higer prices than we offered. It’s showing around 23000pkr to 25000pkr prices per night. Our actual prices are 12500pkr. Please help us to get the access to that account or please remove that account. It effect our business.
September 7, 2022Reply-
consumer Support Platform
January 24, 2024We have notified Hotels.com Customer Support Team about your complaint. Expect an update within 48 hours.
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SKU:
5400 LBJ Freeway, Suite 500 Dallas United States TX75240
Category: Travel & Vacations
Tags: Hotels.com Complaints, Hotels.com Feedback, Hotels.com Reviews, Hotels.com Scam
We have notified Hotels.com Customer Support Team about your complaint. Expect an update within 48 hours.