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CARS24 Services
Rated 1.00 out of 5 based on 2 customer ratings
(2 customer reviews)
Need assistance with CARS24 Services ? Submit a complaint to CARS24 Services’s customer care for a swift and free resolution within 48 hours.
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2 reviews for CARS24 Services
1
/5Based on 02 rating(s)
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02 Consumer(s) recommended this item
Quality
20 %
Price
20 %
Service
20 %
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Complained by 02 Consumer(s)
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sahir ahamed
Contrasting Experiences: Smooth Purchase, Disastrous After-Sales Service
There is two side. First one while I purchased a car, then everything was very smooth. The representatives are very reachable, they will help at each and every step.Now the second part is after sales service for which it seems all the promises made during the purchase process are false. I faced issue with car battery and raised ticket. The customer executive VISHNU replied and arranged technician visit after two days of raising the ticket. This guy doesn’t have any knowledge and he is arrogant. Now without proper inspection Vishnu said the car have electrical leakage which is not under warranty and closed the ticket. He didn’t bother to let me know which wire or electrical part exactly have the issue. Even he disconnected the call without proper resolution.Seeing the arrogance of Vishnu it seems Cars24 use to handle their customer like similar way. Once the car sold and you paid the money to them then everything is over. They won’t help you in anyway to resolve the issue. And to add this they have representative like VISHNU who is having rude behaviour and who closes the ticket without any resolution and without any intimation to customer. Such a disappointing experience. Pathetic, didn’t expect this from a organisation like you.
December 16, 2023Reply-
consumer Support Platform
January 16, 2024
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shiva prasad
Undisclosed Vehicle Issues
In my recent experience with Cars24, I discovered several undisclosed issues with the purchased vehicle. The oil filter, brake switches, and oil switch, despite being assured of their good condition, required immediate replacement. It’s disappointing that vital information was concealed, and I received a washed but not truly clean vehicle. This misrepresentation has led to unexpected expenses and a diminished overall experience. I urge the seller to address these concerns promptly and transparently for a fair resolution.
November 16, 2023Reply-
consumer Support Platform
January 16, 2024We have notified CARS24 Services Customer Support Team about your complaint. Expect an update within 48 hours.
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SKU:
Plot No. 120, Industrial Area, Sector 44 ,Gurgaon ,Gurgaon , District , Haryana ,India 122002
Category: Car Dealers
Tags: CARS24 Services Complaints, CARS24 Services Feedback, CARS24 Services Reviews, CARS24 Services Scam
We have notified CARS24 Services Customer Support Team about your complaint. Expect an update within 48 hours.