Southern Railway

(2 customer reviews)

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2 reviews for Southern Railway

Quality

20 %

Price

20 %

Service

20 %

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Complained by 02 Consumer(s)

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    Gurikala Valappil Pradeep

    Denied Boarding despite Valid Ticket for Senior Citizen"

    Am G V Pradeep and a senior citizen of our country. I had a confirmed First Class AC Coupe ticket (B5 & B6). My PNR no. was [protected]. I travelled along with my wife and my pet dog from Thalassery (TLY) to Lokmanya Tilak Terminus (LTT) on 16/10/2023. My boarding station was TLY.In spite of having a valid and confirmed Coupe ticket, one of the staff Mr. Sameer from the Parcel office, at Thalassery railway station did not allow…

    November 11, 2023

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    • consumer Support Platform

      January 24, 2024

      We have notified Southern Railway Customer Support Team about your complaint. Expect an update within 48 hours.

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    sampathkumar ramanan

    Comparison of Tejas and Guruvayur Express Train Coaches"

    Yesterday on 13th I have travelled in tejas express the toilet and the coach is so pleasing and on return i have travelled in guruvappan express there is no pantry and there is chilled water and the toilet is unbearable. there is no dustbin and there s no western toilet and the coach is not upto mark and pathetic u have not upgraded the coach so that passengers will feel travelling in local train with facilities neat toilet and dustbin and…

    September 14, 2023

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    • consumer Support Platform

      January 24, 2024

      We have notified Southern Railway Customer Support Team about your complaint. Expect an update within 48 hours.