Shiprocket

(2 customer reviews)

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2 reviews for Shiprocket

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Service

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Complained by 02 Consumer(s)

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    mahadev477

    "Lost Parcel: Urgent Assistance Needed for Unresolved Delivery Issue with Shiprocket to Italy"

    Hello i send my parcel through shiprocket to itly here the awb number “[protected]”and it will not delivered to my friend yet and the status showing order fullfilled and when i try to contact the support team then they response by saying to check with his local post after cheking with local post we came to no nothing has arrived yet and they lost my parcel and my parcel contain goods of more than 30000 and i am not in a situation to bear that much loss sso please help me to resolve this case as soon as possible.

    January 5, 2024

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    • consumer Support Platform

      January 22, 2024

      We have notified Shiprocket Customer Support Team about your complaint. Expect an update within 48 hours.

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    Ankit5

    "Unethical Practices: Shiprocket's Mishandling of Lost Package and Unverified Delivery"

    The company is playing cheap tricks with the sellers now. What they had done with me is, First they lost the sent package from our store and then after more than 60 days of complaining about it, they refunded the amount into my wallet. Then after 3-4 days one of your delivery team employee, packaged a random packet and then delivered it to us claiming to found the lost package. The shiprocket team hadn’t done any inquiry about this and took…

    December 15, 2023

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    • consumer Support Platform

      January 22, 2024

      We have notified Shiprocket Customer Support Team about your complaint. Expect an update within 48 hours.

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