Helios Watch Store

(2 customer reviews)

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Website

helioswatchstore.com

2 reviews for Helios Watch Store

Quality

20 %

Price

20 %

Service

20 %

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Complained by 02 Consumer(s)

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    sandeep reddy

    Disappointment with Battery Replacement Charges

    My Timex watch falls down and the back cover comes out and it stops working.As this store is near to the location and instead of fixing they simply changed the battery (i bought this watch 2 months back) and charged 388 out of which 370 is for the battery.I guess battery life won’t lose this much quickly.

    January 2, 2024

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    • consumer Support Platform

      January 23, 2024

      We have notified Helios Watch Store Customer Support Team about your complaint. Expect an update within 48 hours.

  • Avatar

    Shubham Goswami

    Poor Customer Service Experience

    Worst customer service.. The lady who spoked to me was least interested in sales. I was about to purchase a watch tru online(WhatsApp) a simple porter service she can’t make it, she sounds rude to that. which the porter cost I was about pay only. Only job was her to book from their location to mine. Which every store does. Never mind your loss, management need to look into this.  

    December 23, 2023

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    Helpful?

    • consumer Support Platform

      January 23, 2024

      We have notified Helios Watch Store Customer Support Team about your complaint. Expect an update within 48 hours.