Haier Appliances India

(2 customer reviews)

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2 reviews for Haier Appliances India

Quality

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Service

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Complained by 02 Consumer(s)

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    Praveen

    Failed Door Replacement and Unfulfilled Promises

    Refrigerator – Door replacement I launched a complaint at Haier on 16/11/2023 about door not closing properly. A servicer Engineer came and informed that the door needs to be replaced and collected the model number of my product and collected Rs. 350/-. Also I have paid Rs. 3000/- as advance for the product to be ordered. Later by 07/12/2023 a guy came for replacing the door and told that the product received was not for your model (for which i have wasted Rs350/-). Then after complaining the same Haier ASM gave assurance that the Door will be received by 26/12/2023 which never arrived. After enquiry he told that the part is not available at Haier. And asked for my bill of the product which was purchased on 08/2018. And told that the product is more than five for which no depreciation will be provided so you have to purchase a new product. This states that the products purchased from Haier are serviceable only upto five years beyond which it should go to scrap.

    January 10, 2024

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    • consumer Support Platform

      January 23, 2024

      We have notified Haier Appliances India Customer Support Team about your complaint. Expect an update within 48 hours.

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    naviin

    Washing Machine Woes

    Wash machine TL problemMachine running more than 1hr 20 mins.bt actually it should run 45-50 mins

    December 16, 2023

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    • consumer Support Platform

      January 23, 2024

      We have notified Haier Appliances India Customer Support Team about your complaint. Expect an update within 48 hours.

SKU: Building Number 1, Okhla Industrial Estate, Phase III,New Delhi ,New Delhi District , Delhi ,India 110020 Category: Tags: , , ,