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Gatik Business Solutions / G Broadband
Rated 1.00 out of 5 based on 4 customer ratings
(4 customer reviews)
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4 reviews for Gatik Business Solutions / G Broadband
1
/5Based on 04 rating(s)
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02 Consumer(s) recommended this item
Quality
20 %
Price
20 %
Service
20 %
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Complained by 04 Consumer(s)
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kayapanda
Deceptive Service and Pathetic Support
Bunch of liars pathetic customer supportYour customer service agents are irresponsible, and bunch of liers, I have enough records with me to take you to consumer court. I have made the payment today morning and still my connection is not set. I have logged multiple complaints through IVRÂ but nobody bothered to call and check what the issue was. Finally this guy called Mahesh calls me and assures me that he will have it fixed in 2 mins I have…
June 19, 2024Reply -
Sankho Maitra
Pathetic Service
The service is really patheticI am using G Broadband for the past 2 months. The first month went well without any problems. Recently, the internet gets disconnected every 20 seconds and then I have to connect back again using their login. While typing this, it got disconnected twice. When I try to reach their customer support, they never call back as promised.One more issue lies with their online payment page. There’s no username check and all. No matter…
June 19, 2024Reply -
abhi
Endless Wait
Online order not received I ordered 2 items order No #230127 on 15 Nov 2022, it was showing maximum 45 working days to deliver and almost 109 day completed I didn’t receive the item till now. I request you to please consider this complaint.. Being a customer, I lost my money and hasn’t received my item. There is no online update for the order other than order confirmed. I want my refund and compensation for the time I invested in this and I also want to make sure this situation wont happen to any customers.
March 4, 2023Reply-
consumer Support Platform
January 20, 2024
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Shilpams
Unsettled Refund
Refund process not completedThere is no refund amount done after disconnection. They have taken a security deposit of 1200 and there is no refund processed since Aug 2022. I’m continuously following since Aug on mails and with customer care but there is not update with any one
October 11, 2022Reply-
consumer Support Platform
January 20, 2024We have notified Gatik Business Solutions / G Broadband Customer Support Team about your complaint. Expect an update within 48 hours.
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We have notified Gatik Business Solutions / G Broadband Customer Support Team about your complaint. Expect an update within 48 hours.